Retail Return Verification
Verified Returns. Zero Guesswork.
Encora RetAI verifies every return at intake — reducing fraud, cutting labor, and capturing data retailers can't get today.
How It Works
Four steps. Zero staff. Every return verified at intake.
Scan
Customer scans their return authorization QR code at the kiosk — no staff required.
Place
Item is placed into the controlled intake chamber. The door closes and verification begins.
Verify
RetAI uses weight, imaging, and rules to confirm item identity and condition in seconds.
Route
Return is confirmed, refund triggered, and item routed to restock, resale, or recycle.
The Missing Layer
Retailers process millions of returns every year. Almost none are verified at the point of handoff. RetAI changes that.
Verified at Intake
RetAI confirms item identity and condition the moment it enters the chamber — before any refund is issued. No more empty boxes, worn items, or SKU swaps.
No Staff Needed
The entire return process is automated. Customers self-serve in under 60 seconds. Staff are freed from the service desk entirely.
Data Retailers Can't Get Today
Every return becomes a structured data event — what came back, in what condition, from whom. That data drives smarter inventory, routing, and recovery decisions.
Built for the Whole Returns Ecosystem
Whether you run a retail chain, a mall, or a logistics operation — Encora fits where returns happen.
Apparel Retailers
High return volumes, tight margins, and growing fraud exposure. RetAI gives apparel retailers verified intake and automated routing at every location.
Mall & Hub Operators
One Encora hub can serve multiple retailers in a single location — increasing utilization and creating a new revenue stream for property owners.
Logistics & 3PL Partners
Cleaner intake data means better downstream decisions. RetAI integrates with existing logistics systems to route items to restock, resale, or recycle.
What Retailers Gain
RetAI doesn't just process returns — it transforms them into a verified, data-rich operation.
Automate intake — no staff needed at the returns desk
Verify every return before issuing a refund
Capture structured return data retailers can't get today
Route items to restock, resale, or recycle immediately
Now Accepting Pilot Partners
Ready to verify your returns?
We're placing our first hubs in Seattle Metro. If you run a high-return retail operation and want verified intake without the labor cost — let's talk.
Patent pending · Encora Enterprises, Inc. · Seattle, WA